Thank you for your purchasing our UBLights Own the Night (UBL:OTN) LED product. We appreciate your investment of our lighting products for your use. There are occasional cases of product failure and we stand behind your purchase with the following warranty.
2-Year Warranty All LED Products: 2-Year Replacement Limited Warranty
UBLights Own the Night LED products carry a minimum 2-year limited warranty on all LED products for manufacturing defects or product failures. The warranty is valid and only applies when UBLights Own the Night products are properly used for their intended applications.
All LED Auxiliary Work Lights three year warranty
All Off Road Light Bars two year warranty
To submit a warranty claim:
•You must have a Return Merchandise Authorization (RMA) number. To get your RMA number, please email our customer service department at firstname.lastname@example.org
•Once you have an RMA number, the product must be shipped back to UBL:OTN. 17311 South Fusion Way, Country Club Hills, IL 60478.
•Please include a copy of your original invoice (proof of purchase).
•Please be sure that your RMA number is clearly marked on your documentation as well as on the outside of the packaging used for shipping back to us.
•Please include a short note on the problem you are experiencing attached with your RMA.
For any powder coated products – 2 year warranty on all powder coat/finish wear. Depending on environment, powder coat can fade.
A copy of the invoice is required for warranty repairs or replacements. As stated above, all products are warranted for 2 years from the date of purchase. Warranty is void when products are used in applications for which they are not intended. Please email to notify us prior to returning items for warranty repair or exchange. Return shipping costs are the sole responsibility of the customer. All product specifications are subject to change without notice.
UBLights is not liable for any charges incurred by the Customer relating to installation, repair or removal of product offerings.
UBLights warrants that this product will be free from defects in material and workmanship. If you believe your UBL:OTN product is defective, it must be returned to UBL:OTN for inspection by our warranty claims department. After inspection, UBL:OTN will verify that the defect was not caused by negligence, abuse, unauthorized repair or disassembly, UBL:OTN will determine whether the product will be repaired or replaced.
Normal wear and tear/product deterioration
Corrosion or deterioration of paint or finish
Acts of God, accidents, impact by rocks, trees, obstacles or other aspects of the use environment.
Theft, vandalism or other negligent or intentional damage
UBL:OTN, at its sole discretion, will determine the proper handling of all warranty claims. All warranties, expressed or implied, are void if our warranty claim department determines that there is sufficient evidence of one or more of the following:
Negligence: Improper installation, improper use, etc.
Abuse: Road hazards, Damage beyond the limits of "normal wear and tear.“
Unauthorized Repair: Repair service performed by an unauthorized service center.
Seal Tampering: Removal of bezel or bezel screws will compromise the integrity of the water-tight seal.
If product is not under warranty, customers will be responsible for return shipping charges.
In consideration of the purchase price paid, UBL:OTN is not responsible for any loss of use or time, rental costs, or for any incidental, consequential, punitive or other damages you may have or incur in connection with your vehicle, or your UBL:OTN product. Your exclusive remedy hereunder is repair/replacement of the item itself or refund as described. All implied warranties of merchantability and fitness for a particular purpose are hereby disclaimed or limited to the extent allowed under your jurisdiction.
•If product is deemed to be defective after inspection UBL:OTN reserves the right to replace with same or similar product.